When you need help, you want it the way you want it. Do you want to pick up the phone and talk with a human? No problem. Do you want to watch a video that shows how something works? We’ve got 100s. Do you want to read step-by-step instructions? We’ve got a library. Knowing everyone is unique, Treering’s yearbook support options ensure you are the Yearbook Hero for your campus.
Email and Phone Support
Your support team is called the Community Advocate Team (CAT) because they champion yearbook advisers.
With Treering, the days of waiting for one person to call you back, schedule a meeting, or come back from vacation are over. We don’t have just one person available to you, we have a full US-based team of yearbook support experts at your disposal. We have your back from autoflowing portraits to obtaining an editable flyer for a cover contest.
Large School Support
When you make a yearbook for a larger school, sometimes you need a little more. You know, that person who is not only friendly, but understands your yearbook so well they find the solution that suits you. Customer Success Managers ensure their entire team knows your school, so not only can you reach out to them for help, but anyone they work with. Anytime.
Step-by-Step Assistance and Videos
Are you are DIY person? Then the Help Center, with its videos and step-by-step instructions, is there 24/7 so you can manage your project on your schedule.
Monthly Yearbook Support Resources
Resources to support you and your team go beyond answers. You’ll get Treering’s free curriculum and access to training to complete your toolkit as you see fit.
Once a month, Treering Yearbooks’ coordinators receive Branching Out newsletters. You’ll receive sales, design, and technical resources to both keep you on track and make you smile.
Live Yearbook Club webinars offer additional yearbook support and an opportunity to connect with elementary, middle, and high school coordinators. Topics include:
- Yearbook quick start
- Going print ready
- Design ideas
- Social media tips
From start to finish, Treering will be by your side.